Privacy Policy
Welcome to the services provided by the official operation team of "Heart of Valor". "Heart of Valor" is developed by Xiamen Butterfly Valley Network Technology Co., Ltd. and operated and published by Hong Kong Qushang Technology Co., Limited. The official operation team of "Heart of Valor", as an entertainment service provider, places great importance on user information security and privacy protection. To ensure transparency in user information processing, protect user information and communication security, respect users' information processing intentions, and safeguard users' right to privacy, and to ensure data processing transparency and compliance with personal data protection regulations in the Hong Kong, Macau, and Taiwan regions (including Taiwan's "Personal Data Protection Act", Hong Kong's "Personal Data (Privacy) Ordinance", Macau's "Personal Data Protection Act", and other relevant laws, regulations, and policies), this "Privacy Policy" (hereinafter referred to as "this Policy") is formulated. Please read this Policy carefully and completely to understand how the official operation team of "Heart of Valor" collects, stores, uses, and shares your and other users' information when you accept or use the services provided. This will allow you to make appropriate choices about whether to accept the services, and which services to accept or use, based on your needs and with a better understanding of the services provided.
Important Notice
If you are a minor under the age of eighteen (especially a child under the age of fourteen), please read this Policy accompanied by your legal representative (parent or guardian). We have highlighted clauses related to minors in bold. Please read them carefully together with your legal representative and only use the services after obtaining their consent. You must obtain your legal representative's consent to all terms of this Privacy Policy before using this game's services.
Special Statement Regarding Children:
Any child's use of online services should obtain prior consent from their legal representative. If you are under the age of fourteen, please have your legal representative read this Policy carefully and ensure they have provided guidance and consent before you submit any personal data. Your continued use of the services represents that you have obtained permission from your legal representative.
1. User Information We May Collect
When you accept or use the services provided by the official operation team of "Heart of Valor", adhering to the principles of legality, legitimacy, and necessity, and for the purposes of providing high-quality services and protecting user information, we collect, store, use, and share your information as described below. You have the right to refuse to provide information, but if you choose to do so, you may not be able to register as a user of the official operation team of "Heart of Valor" or may be unable to accept or use some or all of our specific products or services, or the services you accept or use may not achieve their intended effect.
(1) Personal sensitive data you provide when registering as a user of the official operation team of "Heart of Valor", including identification documents, property information (transaction records, virtual currency, etc.), online identification information (account, email, password, etc.), device identification codes (such as Android ID), phone number, etc.;
(2) Information you upload, publish, or provide when obtaining specific services or functions from the official operation team of "Heart of Valor";
(3) Information you submit when participating in online or offline activities organized by the official operation team of "Heart of Valor";
(4) Information you provide to the customer service or other official channels of the official operation team of "Heart of Valor".
2. Information We Obtain When You Accept or Use the Services of the Official Operation Team of "Heart of Valor", including:
(1) Log Information: When you access the services of the official operation team of "Heart of Valor", we may automatically collect relevant information and store it as service log information.
— Device Information. The device model, IP address, operating system, IMEI, IMSI, MAC address, Android ID, and other device identifiers used when you access the services.
— Software Information. Applications and software information you have used when accessing the services, and your usage information contained within those applications or software.
— Communication Information. Communication information when you use the services, including the account, time, duration, etc., of the communication.
— Service Usage Information. Data and information generated during your use of the services.
(2) Location Information: When you access the services or use specific functions within the services, we may collect the geographic location information of the device you are using.
— When you access the services, we obtain your geographic location information through GPS, IP address.
— Real-time or non-real-time geographic location information about you provided by yourself or others when you or others access the services.
You can stop the collection of your geographic location information by adjusting device permissions. However, this may affect or prevent you from using all/part or specific functions or services of "Heart of Valor".
(3) Other Information: To better provide services to you and improve service quality, we may need to collect other data authorized by you.
3. Your Information Provided or Shared by Other Parties with the Official Operation Team of "Heart of Valor"
(1) Information about you provided by other users when using the services, or information that may contain details related to you.
(2) Information you generate, provide, or share when using third-party partner services, which is then shared with the official operation team by those third-party partners. In such cases, please read the user agreement or privacy policy of the third-party partner's service carefully. We will comply with both this Policy and the third-party partner's privacy policy to achieve the goal of "minimized utilization and maximized protection" of your user information. (We will require them to adhere to equivalent protection standards.)
2. Collection and Storage of User Information
1. Collection of User Information.
(1) Direct Collection: When you access the services, various games we provide will embed game log saving functions to collect information and data about your and other users' interactive behaviors within the game. This information and data are stored as log text for the purpose of improving and enhancing services.
2. Storage of User Information.
(1) Storage Methods. To protect user information security, the official operation team will take various reasonable security measures at the physical, technical, and management levels to protect your data and information, preventing leakage, loss, or damage. Measures such as SSL encryption, access control, and strict personnel management are used to protect data security.
(2) Storage Period. The official operation team stores your information only for the shortest time necessary to provide services to you. The standard storage period is 6 months after the official operation team ceases to provide a particular game service to all users. After you revoke authorization or after the standard storage period expires, we will delete or anonymize your user information. However, under the following circumstances, we may be required by relevant laws and regulations to extend or shorten the storage time of your information:
① To comply with applicable laws and regulations;
② To comply with court judgments, rulings, or other legal procedures;
③ To comply with requirements from relevant government authorities or legally authorized organizations;
④ For purposes reasonably necessary to execute relevant service agreements or this Policy, maintain social public interests, or protect the personal and property safety or other legitimate rights and interests of partners, ourselves, other users, or employees.
(3) Storage Location. The official operation team will, as a general rule, store your user information on servers in the Hong Kong, Macau, and Taiwan regions. For cross-border transmission, we will clearly inform you and obtain your consent, ensuring compliance with local regulations.
(4) In the unfortunate event of a user information security incident, we will, as required by laws and regulations, promptly notify you via announcement, SMS, phone, email, etc., of the basic situation of the incident, potential adverse effects, and the measures we have taken or will take, in order to remedy the leakage of your user information as soon as possible. Simultaneously, we will proactively report the handling of the incident to regulatory authorities as required.
3. Purposes of Collecting User Information
1. Use of User Information. The official operation team will strictly comply with laws, regulations, and relevant government policies, adhering to this Policy and the "Platform User Agreement Terms", and use the collected information for the following purposes:
Purposes are limited to:
(1) Providing game services
(2) Security maintenance
(3) Service optimization
If we intend to use your user information for purposes not specified in this Policy or use information collected for a specific purpose for other purposes, we will obtain your authorized consent.
2. Sharing of User Information
To better provide services to you, enhance and improve your user experience, the official operation team may share your information with third parties.
(1) The official operation team may share necessary user information with essential third-party partners (including third-party service providers, contractors, agents, advertising partners, application or game developers, etc.). However, we will sign strict confidentiality clauses or agreements with them and require them to handle and protect your information in accordance with the "Heart of Valor" official operation team's privacy policy, information usage instructions, and other relevant confidentiality and security measures. The use of your information by these third-party partners is mainly for the following purposes:
① Providing services to you;
② Achieving the purposes listed in Article 3.1 above;
③ Fulfilling our obligations under the "Platform User Agreement Terms", this Policy, or other agreements reached between the official operation team and you;
④ Exercising our rights under the "Platform User Agreement Terms", this Policy, or other agreements reached between the official operation team and you;
⑤ Maintaining, improving services, and optimizing user experience.
If the usage purpose of your user information by these third-party partners changes, they will obtain your authorized consent.
(2) In the event of mergers, acquisitions, asset transfers, or similar transactions, the official operation team may share your personal information with third parties as part of the transaction. Your personal information may become part of the transaction. The official operation team will require the new controller to continue protecting user personal information in accordance with laws, regulations, policies, and the terms of this Policy. If the new controller changes the purpose of using your user information, they will obtain your authorized consent.
(3) We may disclose or share your information for the following purposes or requirements:
① Authorized or required by you or your legal representative;
② Required by relevant laws and regulations;
③ Required by judicial or administrative authorities based on legal procedures;
④ Necessary for protecting social public interests, partner interests, own interests, other user interests, employee interests, or other legitimate rights and interests;
⑤ Disclosure of your information as legally required by your legal representative, if you are a minor.
4. Your Control Over Personal Information
During your acceptance or use of the services provided by the official operation team, you can query, correct, or delete personal data by using special functions, following notifications or guidelines, contacting us via customer service phone, or the customer service website. When you query, correct, or delete your relevant information, we may require identity verification to ensure the security of your account and information. After you contact us, the standard processing time for your request is fifteen business days. This may be extended due to your own reasons or other reasons beyond our control.
5. Account Deactivation by the Personal Information Subject
During your acceptance or use of the services provided by the official operation team, you can deactivate your previously registered account at any time. You can contact the official operation team via email, and our manual customer service will guide you through the account deactivation process. We will respond within fifteen working days and assist you in completing the account deactivation.
After account deactivation, we will stop providing products or services to you and, upon your request, delete your personal information, unless otherwise stipulated by laws and regulations.
6. Regulations for Minor Users
If you are a minor under the age of eighteen (especially a child under the age of fourteen), you must obtain the consent of your parent or legal guardian before accepting or using the services provided by the official operation team. Users under the age of eighteen require the consent of their legal guardian to use the services. If you are the legal guardian of a minor and have questions about the minor's personal information, or wish to request access to, review, modify, correct, or delete it, please contact us using the contact details in this Policy.
7. Scope of Application of this Policy
Except for certain specific services, this Policy applies to all services provided by the official operation team. However, if certain specific services have their own privacy policies, the special provisions of those specific services' privacy policies shall prevail.
This Policy does not apply to services provided to you by other companies or individuals. Your use of such third-party services is subject to their privacy policies.
8. Purposes of Third-Party Collection of User Information
To ensure the stable operation of the game and achieve specific functions, our system may also collect information through third-party SDKs. If you do not provide this information, you will be unable to use such services. For the specific collection scope, purpose, and usage methods of sharing your personal information with partners or third parties, please refer to the "List of Third-Party SDKs Integrated into the Game". Please also visit the privacy policies or related statements of these third-party SDK operators.
These third-party social media or other services are operated by the relevant third parties. Your use of such third-party social media services or other services (including any information you provide to them) is subject to the third party's own terms of service and information protection statements (not this Policy). You need to read their terms carefully. This Policy only applies to the personal information we collect and does not apply to any services provided by third parties or their information usage rules. If you find risks in these third-party social media or other services, it is recommended that you terminate related operations to protect your legitimate rights and interests.
9. Changes to this Policy
We may revise the content or terms of this Policy from time to time. Such revisions or changes may materially impair your rights under this Policy. We will notify you before the changes or revisions take effect through prominent notices on the page, sending emails, etc. In such cases, if you continue to use our services, it means you agree to be bound by the revised or changed policy.
If you accept or use the services provided by the official operation team, it means you understand and agree to all contents of this Policy. All terms used in this Policy, unless otherwise stated, have the same meaning as those in the "Platform User Agreement Terms".
10. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, matters related to your personal information, complaints, or reports, you can contact the official operation team of "Heart of Valor" via email at hkqs7889@gmail.com.
Generally, we will reply to your questions, comments, or suggestions within fifteen working days of receiving them.
Appendix: List of Third-Party SDKs Integrated into the Game
To ensure the stable operation of the game and achieve specific functions, we may integrate Software Development Kits (SDKs) provided by third parties. We conduct strict security monitoring on SDKs that partners use to obtain personal information to protect your personal information security. Please check the list of third-party SDKs integrated into the game products as needed. You can also view the rules for collecting and using personal information by third-party SDKs through the official website links provided. Third-party SDKs may change their personal information collection and processing rules due to version or function upgrades; please refer to their official published descriptions for the latest information.
Note: Some SDK services are provided from outside the region (e.g., Tencent, Ant Group), and their data processing may be subject to local laws. You can check the details through the respective SDK official website links.
1. Operator: Hong Kong Qushang Technology Co., Limited
Usage Scenario: MQAW SDK (com.mqaw.plug, com.mqaw.sdk)
Purpose: Used for in-game login, payment, data statistics, and user security maintenance
Data Types: Obtain Android ID, IP address, MAC address, installed application list
2. SDK Name: Google Play Services Suite
Developer: Google LLC
Usage Scenario: In-app purchase payment, game progress cloud storage, multiplayer battles, and leaderboards
Data Types: Google Account ID, order number, payment status, game save data, achievement unlock records, player nickname, battle scores, leaderboard data
Privacy Link: https://policies.google.com/privacy?hl=zh-Hant
SDK Name: Apple StoreKit (App Store in-app purchases)
Developer: Apple Inc.
Usage Scenario: iOS App Store in-app purchases
Purpose: Query products, process and verify in-app purchase transactions, and deliver purchased content
Data Types: App Store product ID, transaction/order identifier, transaction status, and receipt/transaction verification data
Privacy Link: https://www.apple.com/legal/privacy/
SDK Name: Meta/Facebook SDK
Developer: Meta Platforms, Inc.
Usage Scenario: Facebook account login, app events, and advertising performance measurement
Purpose: Authenticate or link a Facebook account; measure app installs, opens, usage, and configured app events; and analyze attribution and advertising performance
Data Types: Facebook account identifier; public profile information and email address when authorized by the user; device and app information, advertising identifier, IP address, app install/open data, and configured in-app events and parameters
Privacy Link: https://www.facebook.com/privacy/policy/
SDK Name: Adjust SDK
Developer: Adjust GmbH
Usage Scenario: App install attribution, advertising campaign measurement, and app event analysis
Purpose: Analyze install sources, app opens, and configured app events to measure advertising campaign performance
Data Types: Advertising identifier (such as IDFA/Android Advertising ID, subject to platform settings and permissions), IP address, device/operating system/app version information, install and open timestamps, and configured app event data
Privacy Link: https://www.adjust.com/terms/privacy-policy/
This Privacy Policy takes effect from May 28, 2026.